Contact Us

  • Colonial Mills
  • 1-800-343-9339
  • 77 Pawtucket Avenue Rumford, Rhode Island 02916

About us

Put something nice about your company here...

Skip to main content

Braided Rugs & Baskets FAQ


Where can I find your braided area rugs, baskets, hampers & accessories?

Colonial Mills braided area rugs are sold nationwide through select retailers. Later in 2021, we plan on re-opening our factory outlet store at our facilities in Rumford, Rhode Island. To find a retailer in your area, enter your zip code on our store locator page. Our signature braided rugs, braided storage & accessories are also available on our website.

Does Colonial Mills ship internationally?

Yes, Colonial Mills services customers outside of the United States. If you are a consumer living outside of the U.S. and are looking to purchase a single braided area rug, we, or one of our many online retailers, will be able to meet your needs.

Is there a minimum order?

No. Colonial Mills has no minimum order quantity requirements.

What is your turnaround time?

Our average order turnaround is less than 5 days.

Where are your products made?

All Colonial Mills braided rugs and accessories are proudly made in the USA at our factory in  Rumford, Rhode Island.  Our former production facility and factory outlet store were located just over the town border in Pawtucket, Rhode Island, the birthplace of America’s textile industry.

How do I clean my braided area rug?

To retain the beauty and durability of your braided rug, you can regularly vacuum with a hard surface attachment. Do not use the beater brush.  Periodic professional dry cleaning is also recommended. Please visit our braided rug care section for more information.

Do I need a pad with my braided rug?

Floor padding is strongly recommended to prevent yarn color dye transfer and provide comfort, safety and durability. Learn more about our Eco-StayTM floor pads.