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Contact Us

  • Colonial Mills
  • 1-800-343-9339
  • 77 Pawtucket Avenue Rumford, Rhode Island 02916

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Care & Cleaning

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You’ve made a wise investment with your Colonial Mills braided area rug, and following these simple cleaning tips* will help extend the life of your rug.

How to Clean a Braided Rug and Accessories

At Colonial Mills, we recommend taking these steps when cleaning our braided home furnishings:

  • Retain the beauty and durability of your braided rug by regularly vacuuming with the hard surface attachment. Do not use the beater brush attachment which may damage the rug.
  • Spot clean braided rugs, storage and accessories with mild soap and water.
  • Indoor Outdoor storage, accessories and braided rugs may be hosed off to clean.
  • Small accessory items may be machine washed in cold water and laid flat to dry.
  • We recommend periodic professional dry cleaning for braided rugs. 

Braided Rug Maintenance

Keep your braided rugs as good as new with these useful tips:

  • You can simply sew a rug back together with a needle and strong thread if the threads holding the braids loosen or break.
  • Trim, never pull, loose ends.
  • What may appear to be an irregularity in color or construction is actually part of the homespun look.
  • Colonial Mills braided rugs can be reversed for twice the wear.

Floor Padding

Characteristics of Braided Décor

Keep these things in mind when purchasing braided area rugs, storage, and accessories

  • Slight irregularities are inherent to braided-texture products.
  • Minimal size, dye lot, and pattern repeat variations are to be expected from this handcrafted product.
  • Due to tight packaging for shipment, product may not lay flat: starting from the center, work wrinkles out with hands or pole.

Warranty & Returns

  • Colonial Mills offers a 30 day warranty against any manufacturing defects on all products.

* Cleaning and care may differ depending on product contents and attributes

For further advice, please contact Colonial Mills Customer Service at 401.724.6279 or toll free at 800.343.9339. You can also e-mail us at info@colonialmills.com for assistance.