The resurgent popularity of braided-texture comes as no surprise to cmi. For the past several years, we have developed new colors and new styles that will capture the home decorating imagination of your customers. The result of our efforts are found on this website where you will see the most comprehensive collection of braided- texture products available today. Our message to area rug consumers in this: consider braid as a method of construction, not a style. Braided construction adds a distinctive look and long-lasting durability to rug styles ranging from contemporary to traditional. Creating exceptional rugs and providing superior customer service is a team effort at cmi. We are proud to be recognized as a trusted supplier to the best known retailers in the U.S. today.
Our formula for success: old school craftsmanship, new age innovation, and a passion for making it all work together. New England craftsmanship will always be a hallmark of the quality products made by cmi. We manufacture in the shadow of Slater Mill, the birthplace of America's textile industry, with respect for the past and a zeal for the future. Excellence in product quality, delivered with value to you and your customers, is achieved at cmi through innovation and technology at each stage of our operation.
Bringing world-class manufacturing to an old school process. Fundamentally, the braiding process has remained unchanged for the last 50 years. How then do you drive new manufacturing efficiencies? At cmi, the answer is by aligning the efforts of all departments, from winding to braiding to sewing to finishing with "Lean Manufacturing" initiatives. The result is greater productivity, allowing us to meet demanding delivery schedules.
Recognizing that our response time needs to be measured in hours not days. Your time is valuable, as is your customer's. This is why cmi's customer service and manufacturing operations are organized to provide immediate response to your requests and orders. As soon as an order is placed, a disciplined schedule is activated, resulting in orders being shipped within 5 days.
Using technology to improve order processing and enhance customer relationships. Over the past few years, cmi has invested heavily in industry-leading, supply chain software. This technology enables our customers to communicate with cmi, and check order status, electronically. This allows you to provide your customers with real time information, at any time of day.
560 Mineral Spring Avenue • P.O. Box 249 • Pawtucket, Rhode Island 02862-0249
Tel: 800-343-9339 • 401-724-6279 • Fax: 401-728-2740 info@colonialmills.com